【本報訊】有市民透過旅遊網「攜程」訂購永安旅遊一張由英國返港的機票,收據列明行李上限為40公斤,投訴人辦理登機手續時,航空公司卻指行李上限僅30公斤,事主因行李超重未能登機,被迫滯留機場20小時;永安解釋,因供應商與航空公司出現溝通問題,已向事主致歉。
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