蘋果動新聞:
【本報訊】保險條文不清易惹爭拗。保險索償投訴局去年接獲535宗投訴,按年增12%,主要涉保單條款的字眼詮釋爭議。醫療住院保險投訴最多,佔處理個案總數47%,其次是旅遊與人壽及危疾保險。有意外保險索賠個案涉及「註冊醫生」定義爭拗,投訴人因跌傷腰背接受中醫治療,惟保險公司認為註冊醫生不包括註冊中醫,投保人最終無法獲7,000元賠償。
記者:鄭啟源
【本報訊】保險條文不清易惹爭拗。保險索償投訴局去年接獲535宗投訴,按年增12%,主要涉保單條款的字眼詮釋爭議。醫療住院保險投訴最多,佔處理個案總數47%,其次是旅遊與人壽及危疾保險。有意外保險索賠個案涉及「註冊醫生」定義爭拗,投訴人因跌傷腰背接受中醫治療,惟保險公司認為註冊醫生不包括註冊中醫,投保人最終無法獲7,000元賠償。
記者:鄭啟源
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